Audio Troubleshooting Guide

Not hearing any sounds? Follow the steps below for your specific device.

No sounds on iPad

The most common problem is that your iPad is in Silent Mode. Even if you can hear sounds and music in other apps, Silent Mode will stop games including Wylde Flowers from making any sounds.

  • Open the Control Centre by swiping down from the top-right corner of the screen, and check that the alarm bell button is not crossed out:
Silent Mode in Control Centre
  • If you can't see the alarm bell button, you may need to add it to your Control Centre. Open the Settings app and in the Control Centre tab, drag the Silent Mode control from “More Controls” into “Included Controls”.
Silent Mode in Settings app

After you've checked that your device is not in Silent Mode, and that your volume is up, run through some other troubleshooting suggestions:

  • Restart your device
  • Turn Silent Mode off, and then on again
  • Turn Bluetooth off, and then on again (even if not using Bluetooth headphones)
  • If using wired headphones, unplug them and plug them in again

No sounds on iPhone

The most common problem is that your iPhone ringer switch is set to Silent Mode. You will need to have your iPhone in Ring Mode to hear game sounds, unless you have headphones connected.

After you've checked that your device is not in Silent Mode, and that your volume is up, run through some other troubleshooting suggestions:

  • Restart your device
  • Turn Silent Mode off (using the ringer switch), and then on again
  • Turn Bluetooth off, and then on again (even if not using Bluetooth headphones)
  • If using wired headphones, unplug them and plug them in again

No sounds on Mac or Apple TV

Try these troubleshooting suggestions:

  • Restart your device
  • Turn Bluetooth off, and then on again (even if not using Bluetooth headphones)
  • If using wired headphones, unplug them and plug them in again